1. Q: Where is your factory located? How can I get there?
A: Our factory is located in Chaozhou City, Guangdong Province, China, about 5 hours by bus from Guangzhou and about 30 minutes by taxi from Jieyang Chaoshan Airport. All domestic and foreign customers are warmly welcome!

2. Q: What products does your company produce?
A: We specialize in manufacturing sanitary ware products such as toilets, wash basins, squatting toilets, bathroom cabinets and related sanitary ware products, including one-stop service and related products.

3. Q: Is your company a factory or a trading company?
A: Our company cooperates with many different factories to provide customers with the best quality and one-stop service. Customers can place OEM orders and choose corresponding products by themselves. All products are produced in the factory, then inspected by our QC team and passed through the export department to arrange everything for safe delivery to customers. We are committed to providing competitive prices, high quality and best services.

4. Q: How is the quality of your company's products?
A: All of our products are produced in our factory, and undergo three quality checks: during production, after production, and before packaging. Each product is tested by water. We promise that every product is good and of the best quality. We always maintain external hygiene and good raw materials. Please trust us, we will do our best.

5. Q: How to get sample?
A: We accept sample order. Please contact us to confirm the sample you need.

6. Q: How long is the download time?
A: Normally, the delivery time is about 15 to 35 days. However, please confirm the exact delivery time with us as different products and quantities will have different delivery times.

7. Q: Can I have my own logo on the product?
A: You can design your own logo on the product. Please contact us to confirm the details before placing an order.

8. Q: What kind of packaging does your company produce?
A: We accept OEM for customers and all our packages are depend on customers' wishes, normally we produce five-layer carton packaging which is stronger and meet international standard for different countries shipping requirement.

9. Q: What is your payment term?
A: 1) 30% TT and 70% L/C at sight
2) 30% T/T in advance, 70% before delivery
3) Western Union or MoneyGram