Q : Are you a trading company or manufacturing?
A :We are professional OEM outdoor Manufacturer. we mainly designs and produces Barbecue grills , BBQ accessories and Fire pits, at
the peer in the leading level, through several years of development, the enterprise already has a larger scale.

Q : Can I visit your factory/showroom?
A :Yes! Warmly welcome to visit our factory. And it would be great if you could inform us in advance.

Q : What's your main product?
A :Charcoal & Gas BBQ Grills, firepits, spit roasters, pizza ovens and all kinds of BBQ accessories & parts are our main products.
We can supply the latest design or custom-made products.

Q :Can you customize the products?
A :Yes, we can customize products according to the design you provided. OEM&ODM is acceptable if large quantity.

Q : Do you provide samples? Is it free or extra?
A :Yes,We usually charge double times of price. but do not pay the cost of freight.But it can be refundable after order confirmed.

Q : How long can I expect to get the sample?
A :The samples will be ready around 21-28 days.

Q : Do you support mix orders?
A :Yes, our company totally supports mix orders into one container.

Q : Do you have any certificates of your products?
A :YES. Most of our products have been approved with international product quality certification. Such as LFGB,ETL,CE and so on.

Q : What's your payment term?
A :You can have flexibility to choose the following payment terms that work best for your budget: T/T, L/C, PayPal,west union etc.

Q :How can I trust you and your factory?
A :Do you know Alibaba's Trade Assurance online? You can order via it. You can get compensation from Alibaba.

Q : What's the delivery time?
A :It will be within 45-50 days after confirming the order.

Q : Do you have after-sale services?
A :Yes. Please feel free to contact us if you have any questions about our products, we will take full-respect to our products and answer all of your questions.