Natural Stone Mosaic

Frequently Asked Questions

Question 1: Where is your office located?
Located in Foshan city.

Question 2: What is the main market for your product?
North America, Europe, Australia, East Asia, etc.

Q3: How many days after deposit will the shipment be delivered?
Available: within 15 days after receiving deposit.
Production: within 30 days after receiving deposit.

Q4: Can you recommend me a freight forwarding or shipping company?
No problem. We have cooperated with shipping agents for a long time. Please tell us your destination port and we will give you the detailed information.

Question 5: What if the customer receives a product with a problem?
Please check the packaging after receiving the goods. If you receive the wrong product/quality problem/quantity shortage, please contact us first. Please note that photos of defective products related to this issue are required, and we will handle this issue immediately and effectively, and consider exchanging or refunding accordingly.

Made from soft, breathable, and sustainable fabrics, our clothing is built for comfort and everyday durability. To keep items looking their best, machine wash cold with like colors and tumble dry low. Avoid bleach or harsh detergents to preserve fabric quality and color over time.